Question 1

What is GoAllFarm?

Accepted Answer

GoAllFarm is Nigeria's agricultural marketplace. We connect farmers, buyers, service providers, and agri-businesses in one place — so fresh produce reaches buyers faster, farmers earn more, and every agricultural opportunity is accessible to anyone with a phone.

Question 2

Who can use GoAllFarm?

Accepted Answer

Everyone involved in agriculture. Farmers and cooperatives can list produce and land. Buyers can purchase fresh goods directly. Service providers can advertise agri-services like spraying, ploughing, and irrigation. Job seekers can find farm work. You don't need any technical knowledge.

Question 3

Is GoAllFarm free to join?

Accepted Answer

Yes. Creating an account and browsing the marketplace is completely free. We only charge a small commission when a transaction is completed — meaning we only make money when you do.

Question 4

How do I create an account?

Accepted Answer

Click "Register" at the top of any page. Fill in your name, email address, and a strong password. Verify your email, and you're in. The whole process takes under two minutes.

Question 5

I forgot my password. What should I do?

Accepted Answer

Go to the login page and click "Forgot Password." Enter your registered email address and we'll send you a reset link immediately. Check your spam folder if you don't see it within a couple of minutes.

Question 6

How do I update my profile or contact details?

Accepted Answer

Log in, click your name or avatar in the top right corner, and go to "Account Settings." You can update your name, phone number, location, and profile photo from there.

Question 7

Can I have more than one account?

Accepted Answer

No. Each person or business should have one account. If you need to switch roles (e.g. you're both a farmer and a buyer), you can do both from the same account — your dashboard shows all your activities in one place.

Question 8

How do I delete my account?

Accepted Answer

We'd hate to see you go, but if you need to close your account, contact us at info@goallfarm.com and our team will process your request within 48 hours. All your personal data will be removed in line with our Privacy Policy.

Question 9

How do I find and buy produce?

Accepted Answer

Visit the Marketplace from the top menu. Browse by category (grains, vegetables, livestock, etc.) or use the search bar to find exactly what you need. Click any listing to see full details, then click "Add to Cart" or "Buy Now" to place your order.

Question 10

Are the prices fixed or can I negotiate?

Accepted Answer

Most listings show a fixed price. However, some sellers allow negotiation. If you see a "Make Offer" button on a listing, you can send the seller a price you're happy with and they'll accept, decline, or counter-offer.

Question 11

Can I order in bulk?

Accepted Answer

Yes. Many farmers on GoAllFarm cater specifically to bulk buyers — restaurants, food processors, exporters, and supermarkets. Look for the "Bulk Available" tag on listings, or contact the seller directly to discuss a wholesale arrangement.

Question 12

How does delivery work?

Accepted Answer

Delivery arrangements vary by seller. Some offer their own delivery, some use third-party logistics partners, and some require pickup. The listing page will show the available delivery options and estimated timelines for your area.

Question 13

How do I pay for my order?

Accepted Answer

We support bank transfer, card payment (Visa/Mastercard), and USSD for those without smartphones. All payments go through a secure escrow — funds are only released to the seller after you confirm receipt of your order.

Question 14

Is my payment secure?

Accepted Answer

Absolutely. GoAllFarm uses bank-grade encryption and holds funds in escrow until you're satisfied with your delivery. We never store your full card details on our servers.

Question 15

What if I'm not happy with what I receive?

Accepted Answer

If your order arrives damaged, wrong, or significantly different from the listing, raise a dispute within 48 hours of delivery through your dashboard. Our resolution team will review the case and process a refund if it's valid — typically within 3-5 business days.

Question 16

When does the seller get paid?

Accepted Answer

Sellers receive payment after you mark an order as delivered or after 72 hours if no dispute is raised. This protects both parties and ensures everyone fulfils their side of the deal.

Question 17

How do I list my produce for sale?

Accepted Answer

From your Seller Dashboard, click "Add Product." Fill in the product name, category, quantity, price, and upload clear photos. The more detail you give, the more trust you build with buyers. Your listing goes live immediately after submission.

Question 18

How much does GoAllFarm charge sellers?

Accepted Answer

We charge a small percentage commission only when a sale is completed. There are no monthly fees, no listing fees, and no hidden charges. Full commission details are available in our Seller Terms.

Question 19

How do I receive my payment?

Accepted Answer

Add your bank account details in your Seller Settings. Once an order is confirmed, funds are transferred to your account within 1-2 business days. You can track all payments from your Earnings page.

Question 20

Can cooperatives and large farms sell on GoAllFarm?

Accepted Answer

Yes, and we actively encourage it. Cooperatives can create a shared seller account and manage listings collectively. Contact us at info@goallfarm.com for assistance setting this up.

Question 21

What kinds of services are listed on GoAllFarm?

Accepted Answer

Our Services section covers everything from ploughing, harrowing, and land clearing to crop spraying, irrigation installation, soil testing, and agricultural consulting. If it's needed on a farm, you'll likely find it here.

Question 22

How do I book a service?

Accepted Answer

Browse the Services section, find what you need, and click "Book Now." Choose your preferred date and location, confirm the details, and your request goes to the service provider. They'll confirm availability and you're all set.

Question 23

Are service providers verified?

Accepted Answer

We review all service provider applications and require identity verification. We also display ratings and reviews from past clients, so you can book with confidence. Always check the provider's profile and reviews before confirming.

Question 24

How do I find farm work on GoAllFarm?

Accepted Answer

Go to the Jobs section from the main menu. Filter by location, job type, or pay. Click any listing to read the full job description, then click "Apply" to send your application directly to the employer.

Question 25

Can farm owners post job vacancies?

Accepted Answer

Yes. From your dashboard, go to Jobs → Post a Job. Fill in the role, requirements, location, and pay. Your vacancy is visible to thousands of job seekers across Nigeria immediately.

Question 26

Is there a fee to post or apply for jobs?

Accepted Answer

Applying for jobs is completely free for job seekers. Farm owners can post a limited number of jobs for free, with premium plans available for larger operations with ongoing hiring needs.

Question 27

Can I rent or buy farmland through GoAllFarm?

Accepted Answer

Yes. Our Land section lists available plots for lease and sale across Nigeria. Each listing includes location, acreage, soil type, water access, and photos. You can contact the landowner directly through the platform.

Question 28

How do I list my land on GoAllFarm?

Accepted Answer

Go to your Seller Dashboard and choose "List Land." Provide the details — location, size, price, and availability — and upload clear photos. Your listing goes live within minutes.

Question 29

Does GoAllFarm handle the legal paperwork for land transactions?

Accepted Answer

We facilitate the connection between buyer/renter and landowner, but we recommend all parties use a licensed legal professional to handle formal land documentation. We always advise verifying titles and documentation independently.

Question 30

How do I know a seller is legitimate?

Accepted Answer

All sellers go through an identity verification process. Look for the blue verified badge on seller profiles. You can also check their rating, reviews, and how long they've been on the platform. Our escrow payment system means your money is protected until you receive and confirm your order.

Question 31

What if someone tries to scam me?

Accepted Answer

If anything feels off, report it immediately using the "Report" button on the listing or user profile. Our Trust & Safety team reviews all reports within 24 hours. Never pay outside the platform — payments made outside GoAllFarm are not covered by our buyer protection.

Question 32

How does GoAllFarm protect my personal data?

Accepted Answer

Your data is stored securely and never sold to third parties. We only use your information to provide and improve our service. Read our full Privacy Policy for details.

Question 33

The website is slow or not loading. What should I do?

Accepted Answer

Try refreshing the page or clearing your browser cache. If you're on a slow connection, try switching between Wi-Fi and mobile data. If the problem persists, contact us at info@goallfarm.com and describe the issue — including the page you were on and your device type.

Question 34

I'm getting an error message. What does it mean?

Accepted Answer

Most error messages include a description of what went wrong. If you're unsure, take a screenshot and send it to info@goallfarm.com. Our support team will get back to you as quickly as possible.

Question 35

Does GoAllFarm have a mobile app?

Accepted Answer

Our mobile-optimised website works perfectly on all smartphones — no app needed. Simply visit goallfarm.com on your phone browser and it will adapt to your screen. A dedicated app is in development and will be announced when ready.

How can we help you?

Getting Started

My Account

Buying on GoAllFarm

Payments & Refunds

Selling on GoAllFarm

Agricultural Services

Farm Jobs

Farm Land

Safety & Trust

Technical Help

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